Welcome to Bichitra Mart. Your privacy is critically important to us. This Privacy Policy document contains types of information that is collected and recorded by Bichitra Mart and how we use it.

1. Information We Collect

We collect personal information that you provide to us, such as your name, phone number, shipping address, and email address when you place an order or create an account on our website.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Process and deliver your orders.
• Communicate with you regarding your order status.
• Improve our website and customer service.
• Send occasional promotional SMS or emails (if subscribed).

3. Protection of Information

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

4. Cookies

Bichitra Mart uses 'cookies' to enhance user experience. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except for reliable third parties who assist us in operating our website (like courier services) as long as those parties agree to keep this information confidential.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us via our official phone number or email provided on the website.